The work order system based on Workflow
workflow management system
Workflow management system through analysis and abstraction of the business, the circulation of official document, the constant and change part of the partition, the user can easily staff on matters of process, process relates to the visualization tool (role), form, process flow of operation was modified, which arrived in response to changing needs, and process monitoring, query statistics module of workflow management systems often provide more greatly for the user to provide support to improve the optimization process, the enterprise, the work efficiency of the government.
Workflow management system (SFS) is the core of workflow model development work order system based on, achieve rich interface model, is a set of management, configuration, maintenance, integrated business system monitoring functions in one of the powerful. Through good integration with SuxDesk platform and CRM system, provide a convenient, fast, easy-to-use platform for customer service to the user.
Work order system
Work order system is the core subsystem of the workflow management system, for customer feedback, the user will be conducted to process single form by reporting, auditing, the final feedback to the user;
Work order system based on WorkFlow mode, have very strong flexibility for configuration and management process, to support the work of single infinite circulation as well as the multiple branch circulation;
Work list system including the work flow management, order processing, query control, user rights management and reporting functions.
The work flow management
Process management freedom
Flexible customization process
The processing results of the query
Real-time monitoring (tasks)
The task of screening
The job of basic information
Management of user authority
Reasonable authority management model
Support the authority management system
Telephone satisfaction statistics
Work order business statistics
The extended order statistics
Online Q & a related report